Ingestions facilitated through sFTP benefits ingestion scenarios where data does not already reside in the cloud. This is a great way for users to upload content directly to your library that might not have an account, such as a photographer out in the field.
The current process allows configuration at the Library level. An FTP account is tied to a specific Library and Section. If you want to upload content to different sections or collections via FTP, you can either create multiple unique FTP accounts or just move the content around after it has been uploaded.
If you don't have FTP enabled on your account, contact your Getty Images account manager, or contact the account management team.
Not all Media Manager Editions support FTP, please check with your account manager.
To set up new FTP credentials:
1. Go to Bulk Management and you'll see FTP as an available option.
2. Select FTP Ingest and create a new connection.
3. Input a username and password of your choosing. From here, you can select the Section and Collection for import should that be necessary. Select Create FTP Ingest when all of the proper information has been filled out. We do not store passwords for FTP connections that are created so please make a record of them.
4. Upon successful completion of creating credentials, you can now use those credentials to create a new connection from an FTP client of your choosing. Below is an example of a configuration through Cyber Duck. The server URL will be files.brandfolder.io.
Additional FTP notes
- We advise against copying an entire hard drive into Media Manager via FTP, rather a selection of desired content for migration to the cloud.
- Currently, the system cannot ingest files larger than 40GB.
- The service supports both sFTP and FTP protocols. Standard FTP is not recommended due to the insecure way in which the protocol transmits credentials and will not be enabled by default. Under special circumstances, this can be enabled if absolutely necessary but these accounts should have a limited lifespan.
- We will periodically cleanse files stored in this service so customers should not expect the files to be retained long after they’ve been ingested into Media Manager.